Payment and instalments
How we take payment
Visa, Mastercard and Interac e-Transfer are accepted. We do not take cash for programs. An 8-week or 16-week program may be split into three equal payments: the first on booking, the second at week 3 (Reset) or week 5 (Restore), the third at week 6 or week 10. There is no instalment surcharge. If a payment is missed, in-clinic modules pause until it is current; we say this in the estimate so it is not a surprise.
GST is included in every figure on this page. Receipts are issued with the name of the centre, the date, the amount, and the designation of the practitioner who delivered the service (for example, physiotherapy versus coaching). Keep them for extended-health claims. Refunds, when they apply, go back by the same rail you paid on, usually within ten business days of the written decision. Detail sits in the refund and cancellation policy.