Questions men ask before booking

No. You can book the Vitality Assessment directly from the contact form. We still involve your physician when labs, medication questions, or cardiac or urologic clearance are in play. Some in-clinic modules will not start until that clearance exists. Coming without a referral simply means you booked us first; it does not mean the plan will ignore the doctor you already have.

History, sitting and standing blood pressure, waist, resting pulse, IIEF-5, ISI, a mood screen, and a written 8-week outline with fees. The hour is broken into 15 / 25 / 20 / 20 / 10 minute blocks, described on the first-visit page. You are not asked to buy Reset while you are still answering the sleep questions. Video visits cover the same history; some physical measures are coached at home.

No. We do not sell or prescribe prescription medicines, and we do not run a supplement shop. If a medication may be relevant, we prepare a factual letter for your family physician with the history and the numbers. The prescribing decision stays with that physician. Arriving in the hope of walking out with a script is a reason to choose a different kind of clinic.

Objective shifts in blood pressure and sleep scores are often visible in six to eight weeks when the diaries show the work was done. Erectile scores may lag those numbers. We do not guarantee a result, a date, or a return of morning erections. If week-8 measures are flat despite adherence, we stop or we rewrite the plan. That rule is part of how we work, not a slogan we ignore when a program is already paid.

No. Collection and laboratory fees are paid to the Alberta site that draws the blood, on whatever requisition your physician or the lab network uses. Our CAD 240 line is coordination and a review of the printout with you. Reset includes that coordination. Tests that are medically unnecessary are not added to make the review look busier. If your physician already has a recent panel, we will use it rather than repeat it for its own sake.

Follow-ups, sleep, nutrition, training reviews, lab discussion and Sustain check-ins can run by video across Canada. Pelvic-floor physiotherapy and acoustic wave therapy are Calgary-suite only. Parts of the assessment (our cuff, our tape) are better in person; we can coach home measures and still ask you to travel before an in-clinic course. We will not pretend a video visit is a physiotherapy session.

Alberta Health Care does not cover this centre’s assessment or programs. Some extended health plans reimburse physiotherapy or psychology when the practitioner’s designation matches the booklet. We do not bill insurers directly. Receipts name the designation so you can submit them yourself. Coaching, wave therapy and Sustain are often declined by plans; assume they are private-pay unless your insurer writes otherwise.

A sleep window that you actually keep, a cuff log if pressure is in the plan, two training sessions if loading is in the plan, and the 30-minute check-in. Pelvic-floor homework is daily and short when that course is running. If a week is impossible, tell us in the check-in rather than inventing a diary. We would rather move a date than grade a fiction.

No. Partner sessions are optional, 60 minutes, included twice in Restore and CAD 160 otherwise. Some men never bring a partner. Some use the hour to agree on a pause from performance pressure while sleep and blood pressure work is underway. If the relationship itself is the crisis, we refer to a couples therapist rather than stretching our session past its job.

Website forms and clinic charts are different files. Chart notes are health information under Alberta’s Health Information Act and are also handled in line with PIPEDA. They are seen by the circle of care you have consented to, stored in Canada, and available to you on request. The public form is a thinner enquiry record. Details, retention and how to ask for a copy sit in the privacy policy.

Yes, in writing. Give 48 hours’ notice to move a session. Program refunds depend on what has already been delivered and are set out in the refund and cancellation policy. A physician-documented medical stop is treated more gently than a change of mind in week 7. Sustain needs notice before the next month. We do not lock a man into a silent auto-renew without a minimum term that was on the estimate.

Often yes, once a physician has cleared the loading. Diabetes, age over 60, and post-prostate surgery are common in this clinic and they change the training, the pelvic-floor work, and sometimes whether acoustic wave is offered at all. We ask for a physician note before in-clinic courses when those histories are present. The assessment itself can still be the right first hour, because it is how we find out which door is next.